Limited Manufacturer Warranty

Every Mission First paddle is built to last. If something is wrong with yours due to a defect in materials or workmanship, we’ll make it right.

What IS Covered — Manufacturer Defects

If your Mission First paddle fails within 90 days of purchase due to a defect in materials or workmanship, we’ll replace it free of charge. Covered defects include:

• Delamination — the carbon fiber face separating from the core without impact damage.
• Core failure — dead spots appearing in the paddle face during normal play (not from impact damage).
• Handle separation — handle detaching from the paddle body at the factory joint.
• Edge guard separation — edge guard peeling away from the face at the manufacturing seam.
• Cracks without impact cause — hairline cracks appearing during normal play without visible impact damage.
• Cosmetic defects reported within 14 days of receipt — paint bubbling, peeling, or finish defects.

What is NOT Covered — Normal Wear & Tear

Normal wear from regular play is expected and is not a manufacturer defect.

• Face grit wear — the textured carbon surface naturally smooths with play over 3–6 months. This is normal and expected.
• Cosmetic scratches — marks, scuffs, and scratches on the face from normal play.
• Edge guard wear — nicks, scrapes, and wear on the edge guard from court contact.
• Grip wear — overgrip and handle wear. The overgrip is designed to be replaced periodically.
• Fading — color fading from sun exposure, UV, or long-term storage.
• Dents and marks from play — minor dents from paddle-to-paddle contact.
• Ball-mark discoloration — marks on the face from ball impact during play.

What is NOT Covered — User Damage

Damage caused by the user, accidents, or improper use is not covered.

• Impact damage — cracks, chips, or breakage from hitting the court, net post, fence, another paddle, or other hard objects.
• Handle damage from force — snapped or broken handles from force impact.
• Heat damage — warping, melting, or adhesive failure from exposure to heat (car interiors, direct sun, hot surfaces).
• Water damage — damage from submersion, prolonged moisture, or humid storage.
• Modifications — any paddle that has been drilled, sanded, re-weighted, re-painted, or otherwise modified from its original condition.
• Cleaning damage — damage from abrasive cleaners, solvents, or dishwasher use.
• Transport damage — damage occurring during unprotected transport outside a paddle bag.

How to File a Warranty Claim

1. Contact us within the warranty period at info@missionfirstpickleball.com.
2. Include in your email:
   • Order number or proof of purchase
   • Date of purchase
   • Clear photos of the paddle (face, edge, handle, and any visible defect)
   • A brief description of when and how the issue appeared
3. We’ll review within 3 business days and respond with:
   • Approval — instructions to return the paddle for replacement
   • Request for more information
   • Decline with explanation

Resolution

Approved claims receive a replacement paddle of the same model and color, subject to stock availability. If the exact color is unavailable, you’ll receive the closest available color or, at our discretion, a store credit for the full purchase price.

Return shipping for approved warranty claims is covered by Mission First Pickleball. Warranty replacements ship within 5 business days of receiving the defective paddle.